Sarah in Motor Clothes has consistently taken care of my requests, ie ordered a face shield, got my watch taken care of, and orders me the H-D ceramic banks (I collect them), and anything else I need with a smile on her face and a genuine helping attitude. Jim, working under pressure doing Parts and covering for Service was able to take my bike in early, we were leaving on vacation and was scheduled while we were gone on vacation for covered maintenance service, took it in early so that it would be there for when scheduled even though they were short on space. I feel he took care of my needs in a very professional manner, even though I feel it caused him some duress. Both have always been able to maintain professional attitudes under pressure and taken care of my needs. Great Employees!!! (Employee: Jim McElligott, Sarah Johnson)